Grand Palladium Colonial Resort & Spa, Riviera Maya

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Key details

About the Resort

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

Close to Kantenah Beach

Very good

7.2

8.1

/10

4.3

4.7

Loved by guests

Immaculate grounds
Clean rooms
Attentive staff
Delicious food
White sand beach
Evening entertainment

"The kids area/water-park is vey nice and safe for kids."

Claudia from Uruguay

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"The resort is located is in a beautiful area and the natural vegetation has been retained as much as possible."

Stephen from United States

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"There are so many pools, restaurants, and bars to choose from that you can spend each day in a new area if you choose to."

Jason from United States

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Amenities

Grand Palladium Colonial Resort & Spa stretches across a pristine 800-meter beach along the Caribbean Sea. There are 6 expansive pools, including options for children and adults, catering to all age groups. The hotel boasts 12 bars, one operating 24 hours, along with a variety of self-service dining options.

Rooms

The hotel features 252 luxurious rooms and suites, accommodating up to 8 guests. Each room includes a furnished balcony or terrace offering views of lush tropical greenery. Amenities such as whirlpool bathtubs and direct beach access enhance the guest experience.

Location

Situated in the Riviera Maya jungle, the hotel provides convenient access to attractions, including ancient Mayan ruins and local cenotes. It is located just one hour from Cancun International Airport, making it accessible for international travelers. Guests can explore nearby Playa del Carmen and Tulum.

Wellness

Zentropia Palladium Spa & Wellness encompasses a 6,000 m² area dedicated to relaxation and rejuvenation. The spa offers a hydrotherapy circuit, professional massages, and beauty treatments for guests of all ages. Natural juices and smoothies are served at the spa's healthy bar.

Dining

Guests can enjoy a wide range of culinary experiences with over 10 dining options, including à la carte restaurants featuring Mexican, Japanese, and American cuisine. The Bravo Dinner & Dance offers a unique combination of dining and entertainment, complete with live shows. Self-service themed dining areas provide a casual dining experience.

Highlights

Location: Riviera Maya jungle

Rooms: 252 luxurious rooms

Dine: Over 10 dining options

Wellness: Zentropia Palladium Spa & Wellness

“This extensive Riviera Maya resort aims for five-star luxury, and while the staff is commendable, experiences seem inconsistent, with some finding the all-inclusive concept restrictive. For families, dedicated clubs and activities provide appeal, counterbalancing dining and service concerns. I noticed the grounds are well-maintained and the architecture has colonial flair, yet the numerous rules and booking hurdles appear to detract from an otherwise promising vacation.”

James DavidEditor-in-Chief at Toresort

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Highlights from guests

Children's AmenitiesKid Paradise!

The water park is safe and fun for kids. My children also loved the junior kids club with diverse activities.

Emily Carter from United States

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DiningFresh & Plentiful!

The fresh fruits, salads, and vegetables were excellent. We could always find diverse and plentiful food choices.

Gabriel Viana from Brazil

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Sports & FitnessActive Holiday!

Mini golf and shuffleboard provided fun activities. Cooking and bartending lessons were available by the pool.

Sherry Davis from Canada

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Media & EntertainmentFun Activities!

The sports bar is open 24/7, with many screens. Evenings offered karaoke and silent discos.

Rajesh Patel from India

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

2 persons

400 sq. feet

2 Double beds

Shower

Coffee machine

room details

Romance Villa Suite Poolside Adults Only

2 persons

640 sq. feet

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

Junior Suite Poolside

2 persons

455 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Junior Suite Garden View

2 persons

455 sq. feet

2 Double beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Grand Palladium Colonial Resort & Spa offers a diverse array of dining options that celebrate flavors from around the globe. Guests can explore vibrant cuisines in a family-friendly setting, immersing themselves in authentic culinary experiences that delight the senses.

Grand Palladium Colonial Resort & Spa Riviera Maya Restaurant photo

El Dorado

Argentinian Grill

Ambiance

Warm and inviting, perfect for family gatherings

Key Offerings

Savor tender cuts of meat, prepared with traditional techniques, complemented by flavorful sides and enticing Argentinian wines.

Reservation

Hours vary.

La Adelita

Mexican

Ambiance

Family-friendly atmosphere with colorful decor

Key Offerings

Enjoy authentic Mexican flavors with signature tacos and rich salsas, alongside a variety of refreshing beverages.

Reservation

Hours vary.

Sumptuori

Japanese

Ambiance

Calm and inviting, designed for family dining

Key Offerings

Experience a selection of sushi and sashimi, alongside interactive teppanyaki cooking that engages guests in an entertaining culinary show.

Reservation

Hours vary.

Portofino

Mediterranean

Ambiance

Charming and family-oriented, perfect for all ages

Key Offerings

Delight in fresh Mediterranean dishes featuring classic ingredients like olives, herbs, and cheeses, all set in a cozy setting.

Reservation

Hours vary.

La Lola

Spanish

Ambiance

Inviting space designed for family enjoyment

Key Offerings

Relish tapas and traditional Spanish dishes that encapsulate the spirit of Spain, fostering a lively dining experience.

Reservation

Hours vary.

Ribs & More

American

Ambiance

Family-friendly with a relaxed vibe

Key Offerings

Indulge in hearty American fare, featuring succulent ribs and a selection of classic sides, alongside a diverse drink menu.

Reservation

Hours vary.

Bahia & Brasa

Brazilian

Ambiance

Relaxed and family-friendly, inviting you for a culinary journey

Key Offerings

Enjoy a feast of grilled meats and traditional Brazilian accompaniments, creating a festive and vibrant dining atmosphere.

Reservation

Hours vary.

Poseidón

Mexican

Ambiance

Family-friendly with vibrant decorations

Key Offerings

Dive into authentic Mexican offerings featuring zesty flavors, ensuring a fun dining experience for all ages.

Reservation

Hours vary.

Chang Thai

Asian

Ambiance

Family-friendly, infusing a sense of tranquility

Key Offerings

Experience aromatic Thai dishes showcasing herbs and spices that create a delightful and engaging atmosphere for all diners.

Reservation

Hours vary.

Location

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

Map view

Carretera Chetumal-Puerto Juarez, Riviera Maya, Mexico, 77710

City landmarks

Landmark

Playa Kantenah

3300 ft

Event hall

Playa Saasil Kantenah

3700 ft

Landmark

BioParque Lu'um Balam

1.9 mi

Landmark

Mayan Underworld

1.9 mi

Landmark

snorkling

1.9 mi

Park

Yal-ku Lagoon

2.6 mi

Landmark

Uxuxubi Al Natural

2.4 mi

Landmark

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.8 mi

Landmark

Taj Mahal Cenote

2.8 mi

Landmark

Cenote TajMa Ha

2.8 mi

Landmark

Xotik-Ha

2.9 mi

Landmark

XPuha

3.0 mi

Night club

Rauxa Show

3.1 mi

Beach

half moon bay

3.0 mi

Landmark

mexicarteakumal

3.6 mi

Library

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1300 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

Punta Emilia

300 ft

Carretera Chetumal-Puerto Jua_rez Km

Sumptuori

300 ft

Carretera Chetumal-Puerto Juarez Km

La Adelita

200 ft

Carretera Chetumal-Puerto Juarez Km

El Gaucho

600 ft

Carretera Chetumal-Puerto Juarez Km

Explore Riviera Maya

Kantenah Bay

5 minutes walking

Kantenah Bay offers stunning turquoise waters ideal for swimming and relaxation, great for a family day at the beach.

Playa Xpu-ha

10 minutes drive

Playa Xpu-ha features soft sands and clear waters, perfect for sunbathing or beach sports, an excellent family destination.

BioParque Lu'um Balam

10 minutes drive

BioParque Lu'um Balam showcases local wildlife and eco-tour experiences, promoting conservation through engaging activities.

Mayan Underworld

10 minutes drive

Mayan Underworld offers thrilling underwater exploration, ideal for diving enthusiasts wanting to experience unique cenotes.

Snorkeling Tours

10 minutes driving

Snorkeling tours in nearby cenotes provide vibrant underwater experiences with guided options available for all skill levels.

Yoga Sessions

5 minutes walking

Local yoga studios offer serene classes for relaxation seekers, enhancing wellness during your vacation at the resort.

Punta Emilia

1 minute walking

Punta Emilia serves fresh seafood with a beachfront view, known for its grilled fish and tropical cocktails, casual yet inviting.

Sumptuori

2 minutes walking

Sumptuori features delectable Asian cuisine with a vibrant atmosphere, including sushi and teppanyaki options for all tastes.

Rauxa Show

10 minutes drive

Rauxa Show incorporates dinner and live performances, ideal for those seeking engaging entertainment in a captivating setting.

Local Beach Bars

10 minutes drive

Beach bars near the hotel provide a laid-back atmosphere with live music, perfect for enjoying sunsets and casual vibes.

Getting around

City Centre

Riviera Maya27 min · 11.0 mi

Airports

Playa Del Carmen, Quintana Roo (PCM)46 min · 18.7 mi

Cancun International Airport (CUN)129 min · 53.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

658

Former name

grand palladium colonial resort and spa

Questions of the users

About Grand Palladium Colonial Resort & Spa

Are irons available in the hotel rooms for guests to use?

15 November 2024

An iron and ironing board are provided in every room at the resort for guests' convenience.

If I arrive early in the morning, can I start using the resort facilities before my room is ready?

22 December 2024

Yes, guests can check in upon arrival, receive their wristbands, and enjoy the resort's amenities, although rooms are typically ready by 15:00.

Is there a snorkeling option available nearby the resort?

10 January 2025

There is an external company located on the premises that offers snorkeling and fishing services for guests.

Can I continue to use the pools after I check out, while waiting for my transportation?

5 February 2025

Yes, guests are welcome to use the facilities, including the pools, after checking out until their transportation arrives.

Does the all-inclusive package include dining at all the specialty restaurants?

12 March 2025

The all-inclusive plan covers all nine specialty restaurants as well as the buffet options available for breakfast, lunch, and dinner.

Is airport shuttle service available, and how do I arrange it?

21 April 2025

While shuttles are available for booking, they are not included in the room rates. Contact the customer service line for assistance in arranging transportation.

What is the distance from the airport to the resort?

17 May 2025

The resort is approximately 75 kilometers from Cancun International Airport, with transportation options available for guests.

Is there a baby club for toddlers, and what are its operating hours?

30 June 2025

A baby club is available for infants aged 1 to 3 years old, open daily from 09:00 to 21:00, with a break from 13:00 to 14:00.

What is included in the all-inclusive package at the resort?

14 July 2025

The all-inclusive package provides a wide range of amenities including meals, drinks, and access to facilities and entertainment throughout the resort.

Are flights included in the hotel pricing?

26 August 2025

Travelers should note that flight costs are not included in any of the pricing offered for hotel bookings.