Are irons available in the hotel rooms for guests to use?
15 November 2024
An iron and ironing board are provided in every room at the resort for guests' convenience.
75 photos
Grand Palladium Colonial Resort & Spa, Riviera Maya
272US$
Book with us
Up to 10% cheaper
than on Booking.com
Key details
About the Resort
Carretera Chetumal-Puerto Juarez,
Riviera Maya,
Mexico,
77710,
Quintana Roo
- Close to Kantenah Beach
Very good
7.1
8.1
4.3
4.7
Loved by Grand Palladium Colonial Resort & Spa guests
"The kids area/water-park is vey nice and safe for kids."
"The resort is located is in a beautiful area and the natural vegetation has been retained as much as possible."
"There are so many pools, restaurants, and bars to choose from that you can spend each day in a new area if you choose to."
Amenities
Grand Palladium Colonial Resort & Spa offers a prime location on more than 800 meters of white-sand beach. Guests can access the expansive
Rooms
The resort features 252 luxurious rooms and suites accommodating up to 8 guests with terrace or balcony views. Each room includes a
Dining
Dining options include
Wellness
Family-Friendly Activities
Children can enjoy dedicated clubs, separated by age groups, including Baby Club and
Highlights
Location: Prime location on the Caribbean Sea, famous for its fine, white sand and warm, crystal-clear waters
Dining: 4 à la carte restaurants plus more than 10 dining options
Wellness: Zentropia Palladium Spa & Wellness, 6,000 m² spa
Activities: Beach volleyball, water polo, and mini-golf available
“This extensive Riviera Maya resort aims for five-star luxury, and while the staff is commendable, experiences seem inconsistent, with some finding the all-inclusive concept restrictive. For families, dedicated clubs and activities provide appeal, counterbalancing dining and service concerns. I noticed the grounds are well-maintained and the architecture has colonial flair, yet the numerous rules and booking hurdles appear to detract from an otherwise promising vacation.”
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Select your room type
Grand Palladium Colonial Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room
2 persons
400 sq. feet
2 Double beds
Shower
Coffee machine
room details
Romance Villa Suite Poolside Adults Only
2 persons
640 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Junior Suite Poolside
2 persons
455 sq. feet
2 Queen Size Beds
Shower
Coffee machine
room details
Deluxe Garden View
2 persons
400 sq. feet
2 Double beds
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Grand Palladium Colonial Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Tennis court
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Archery
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Grand Palladium Colonial Resort & Spa offers a diverse array of dining options that celebrate flavors from around the globe. Guests can explore vibrant cuisines in a family-friendly setting, immersing themselves in authentic culinary experiences that delight the senses.
El Dorado
Argentinian Grill
Ambiance
Warm and inviting, perfect for family gatherings
Key Offerings
Savor tender cuts of meat, prepared with traditional techniques, complemented by flavorful sides and enticing Argentinian wines.
Reservation
No
Hours vary.
La Adelita
Mexican
Ambiance
Family-friendly atmosphere with colorful decor
Key Offerings
Enjoy authentic Mexican flavors with signature tacos and rich salsas, alongside a variety of refreshing beverages.
Reservation
No
Hours vary.
Sumptuori
Japanese
Ambiance
Calm and inviting, designed for family dining
Key Offerings
Experience a selection of sushi and sashimi, alongside interactive teppanyaki cooking that engages guests in an entertaining culinary show.
Reservation
No
Hours vary.
Portofino
Mediterranean
Ambiance
Charming and family-oriented, perfect for all ages
Key Offerings
Delight in fresh Mediterranean dishes featuring classic ingredients like olives, herbs, and cheeses, all set in a cozy setting.
Reservation
No
Hours vary.
La Lola
Spanish
Ambiance
Inviting space designed for family enjoyment
Key Offerings
Relish tapas and traditional Spanish dishes that encapsulate the spirit of Spain, fostering a lively dining experience.
Reservation
No
Hours vary.
Ribs & More
American
Ambiance
Family-friendly with a relaxed vibe
Key Offerings
Indulge in hearty American fare, featuring succulent ribs and a selection of classic sides, alongside a diverse drink menu.
Reservation
No
Hours vary.
Bahia & Brasa
Brazilian
Ambiance
Relaxed and family-friendly, inviting you for a culinary journey
Key Offerings
Enjoy a feast of grilled meats and traditional Brazilian accompaniments, creating a festive and vibrant dining atmosphere.
Reservation
No
Hours vary.
Poseidón
Mexican
Ambiance
Family-friendly with vibrant decorations
Key Offerings
Dive into authentic Mexican offerings featuring zesty flavors, ensuring a fun dining experience for all ages.
Reservation
No
Hours vary.
Chang Thai
Asian
Ambiance
Family-friendly, infusing a sense of tranquility
Key Offerings
Experience aromatic Thai dishes showcasing herbs and spices that create a delightful and engaging atmosphere for all diners.
Reservation
No
Hours vary.
Grand Palladium Colonial Resort & Spa Location
Carretera Chetumal-Puerto Juarez,
Riviera Maya,
Mexico,
77710,
Quintana Roo
Map view
Carretera Chetumal-Puerto Juarez,
Riviera Maya,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Playa Kantenah
3300 ft
Event hall
Playa Saasil Kantenah
3700 ft
Landmark
BioParque Lu'um Balam
1.9
mi
Landmark
Mayan Underworld
1.9
mi
Landmark
snorkling
1.9
mi
Park
Yal-ku Lagoon
2.6
mi
Landmark
Uxuxubi Al Natural
2.4
mi
Landmark
Yal-Ku
2.5
mi
Beach
Xpu-Ha Beach
2.8
mi
Beach
Bahia De La Media Luna
2.7
mi
Beach
Playa Xpu-ha
2.8
mi
Landmark
Taj Mahal Cenote
2.8
mi
Landmark
Cenote TajMa Ha
2.8
mi
Landmark
Xotik-Ha
2.9
mi
Landmark
XPuha
3.0
mi
Night club
Rauxa Show
3.1
mi
Beach
half moon bay
3.0
mi
Landmark
mexicarteakumal
3.6
mi
Library
Hekab Be Biblioteca de Akumal
3.6
mi
Nearby
Kantenah Bay
1300 ft
Beach
Playa at Grand Palladium Kantenah Resort
300 ft
Restaurants
Punta Emilia
300 ft
Carretera Chetumal-Puerto Jua_rez Km
Sumptuori
300 ft
Carretera Chetumal-Puerto Juarez Km
La Adelita
200 ft
Carretera Chetumal-Puerto Juarez Km
El Gaucho
600 ft
Carretera Chetumal-Puerto Juarez Km
Explore Riviera Maya
Explore Riviera Maya
Kantenah Bay
5 minutes walking
Kantenah Bay offers stunning turquoise waters ideal for swimming and relaxation, great for a family day at the beach.
Punta Emilia
1 minute walking
Punta Emilia serves fresh seafood with a beachfront view, known for its grilled fish and tropical cocktails, casual yet inviting.
Sumptuori
2 minutes walking
Sumptuori features delectable Asian cuisine with a vibrant atmosphere, including sushi and teppanyaki options for all tastes.
Rauxa Show
10 minutes drive
Rauxa Show incorporates dinner and live performances, ideal for those seeking engaging entertainment in a captivating setting.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
658
Former name
grand palladium colonial resort and spa
Reviews and Ratings
Feedback about Grand Palladium Colonial Resort & Spa from previous guests about their experience
Pros
Fresh fruits
Friendly staff
Clean bathrooms
Great swimming area
Cons
Outdated rooms
Poor food selection
Long check-in
Guest reviewsOpen reviewsQuestions of the users
About Grand Palladium Colonial Resort & Spa
If I arrive early in the morning, can I start using the resort facilities before my room is ready?
22 December 2024
Yes, guests can check in upon arrival, receive their wristbands, and enjoy the resort's amenities, although rooms are typically ready by 15:00.
Is there a snorkeling option available nearby the resort?
10 January 2025
There is an external company located on the premises that offers snorkeling and fishing services for guests.
Can I continue to use the pools after I check out, while waiting for my transportation?
5 February 2025
Yes, guests are welcome to use the facilities, including the pools, after checking out until their transportation arrives.
Does the all-inclusive package include dining at all the specialty restaurants?
12 March 2025
The all-inclusive plan covers all nine specialty restaurants as well as the buffet options available for breakfast, lunch, and dinner.
Is airport shuttle service available, and how do I arrange it?
21 April 2025
While shuttles are available for booking, they are not included in the room rates. Contact the customer service line for assistance in arranging transportation.
What is the distance from the airport to the resort?
17 May 2025
The resort is approximately 75 kilometers from Cancun International Airport, with transportation options available for guests.
Is there a baby club for toddlers, and what are its operating hours?
30 June 2025
A baby club is available for infants aged 1 to 3 years old, open daily from 09:00 to 21:00, with a break from 13:00 to 14:00.
What is included in the all-inclusive package at the resort?
14 July 2025
The all-inclusive package provides a wide range of amenities including meals, drinks, and access to facilities and entertainment throughout the resort.
Are flights included in the hotel pricing?
26 August 2025
Travelers should note that flight costs are not included in any of the pricing offered for hotel bookings.Next best alternative
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