Grand Palladium Colonial Resort > All-Inclusive from $272

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Grand Palladium Colonial Resort & Spa Riviera Maya Exterior photo

Grand Palladium Colonial Resort & Spa Riviera Maya Macro Details photo

Grand Palladium Colonial Resort & Spa Riviera Maya Interior photo

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Key details

About the Resort

Carretera Chetumal-Puerto Juarez, Riviera Maya, 77710

Close to Kantenah Beach

Very good

7.7

8.2

/10

3.9

4.7

Loved by Grand Palladium Colonial Resort & Spa guests

Immaculate grounds

Clean rooms

Attentive staff

Delicious food

White sand beach

Evening entertainment

"The kids area/water-park is vey nice and safe for kids."

Claudia from Uruguay

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"The resort is located is in a beautiful area and the natural vegetation has been retained as much as possible."

Stephen from United States

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"There are so many pools, restaurants, and bars to choose from that you can spend each day in a new area if you choose to."

Jason from United States

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5-star beachfront resort in Riviera Maya with extensive sports and dining options

Amenities

Grand Palladium Colonial Resort & Spa offers a prime location on more than 800 meters of white-sand beach. Guests can access the expansive Grand Pool Complex, featuring dedicated areas for both children and adults. The hotel provides a range of recreational amenities including beach volleyball, water polo, and a mini-golf course.

Rooms

The resort features 252 luxurious rooms and suites accommodating up to 8 guests with terrace or balcony views. Each room includes a whirlpool bathtub and premium facilities, with options for direct beach access. Guests selecting exclusive villas enjoy added amenities like outdoor showers.

Dining

Dining options include 4 à la carte restaurants with cuisines from around the world, including Mexican and Japanese. Guests can also experience self-service themed areas and live cooking. With 12 bars on site, including a 24-hour bar, there is no shortage of global beverage options.

Wellness

Zentropia Palladium Spa & Wellness spans 6,000 m² and offers a hydrotherapy circuit featuring saunas and hot jacuzzis. Guests can choose from a variety of treatments, including massages and personalized wellness services. The spa also includes a healthy bar, providing nutritious juices and snacks.

Family-Friendly Activities

Children can enjoy dedicated clubs, separated by age groups, including Baby Club and Mini Club, offering games and nature tours. The hotel also provides a Real Madrid Football Clinic, enhancing sports skills for young guests. Family-friendly dining and entertainment options, including dinner shows, create shared experiences for all ages.

Highlights

Location: Prime location on the Caribbean Sea, famous for its fine, white sand and warm, crystal-clear waters

Dining: 4 à la carte restaurants plus more than 10 dining options

Wellness: Zentropia Palladium Spa & Wellness, 6,000 m² spa

Activities: Beach volleyball, water polo, and mini-golf available

“This extensive Riviera Maya resort aims for five-star luxury, and while the staff is commendable, experiences seem inconsistent, with some finding the all-inclusive concept restrictive. For families, dedicated clubs and activities provide appeal, counterbalancing dining and service concerns. I noticed the grounds are well-maintained and the architecture has colonial flair, yet the numerous rules and booking hurdles appear to detract from an otherwise promising vacation.”

Emma JohnsonEditor-in-Chief at Toresort

Location: Great

8.3/10Review score

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Highlights from guests

Children's AmenitiesKid Paradise!

The water park is safe and fun for kids. My children also loved the junior kids club with diverse activities.

Emily Carter from United States

Review on

DiningFresh & Plentiful!

The fresh fruits, salads, and vegetables were excellent. We could always find diverse and plentiful food choices.

Gabriel Viana from Brazil

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Sports & FitnessActive Holiday!

Mini golf and shuffleboard provided fun activities. Cooking and bartending lessons were available by the pool.

Sherry Davis from Canada

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Media & EntertainmentFun Activities!

The sports bar is open 24/7, with many screens. Evenings offered karaoke and silent discos.

Rajesh Patel from India

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Select your room type

Grand Palladium Colonial Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Romance Villa Suite Poolside Adults Only
2 persons
59 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Junior Suite Poolside
2 persons
38 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Garden View
2 persons
36 sq. feet
2 Double beds
Air conditioning
Balcony
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

July 2026 - July 2027

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July 2026

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Check-in/ Check-out

Facilities

Grand Palladium Colonial Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Grand Palladium Colonial Resort & Spa offers a diverse array of dining options that celebrate flavors from around the globe. Guests can explore vibrant cuisines in a family-friendly setting, immersing themselves in authentic culinary experiences that delight the senses.

El Dorado
Argentinian Grill
Ambiance
Warm and inviting, perfect for family gatherings
Key Offerings
Savor tender cuts of meat, prepared with traditional techniques, complemented by flavorful sides and enticing Argentinian wines.
Reservation
No
Hours vary.
La Adelita
Mexican
Ambiance
Family-friendly atmosphere with colorful decor
Key Offerings
Enjoy authentic Mexican flavors with signature tacos and rich salsas, alongside a variety of refreshing beverages.
Reservation
No
Hours vary.
Sumptuori
Japanese
Ambiance
Calm and inviting, designed for family dining
Key Offerings
Experience a selection of sushi and sashimi, alongside interactive teppanyaki cooking that engages guests in an entertaining culinary show.
Reservation
No
Hours vary.
Portofino
Mediterranean
Ambiance
Charming and family-oriented, perfect for all ages
Key Offerings
Delight in fresh Mediterranean dishes featuring classic ingredients like olives, herbs, and cheeses, all set in a cozy setting.
Reservation
No
Hours vary.
La Lola
Spanish
Ambiance
Inviting space designed for family enjoyment
Key Offerings
Relish tapas and traditional Spanish dishes that encapsulate the spirit of Spain, fostering a lively dining experience.
Reservation
No
Hours vary.
Ribs & More
American
Ambiance
Family-friendly with a relaxed vibe
Key Offerings
Indulge in hearty American fare, featuring succulent ribs and a selection of classic sides, alongside a diverse drink menu.
Reservation
No
Hours vary.
Bahia & Brasa
Brazilian
Ambiance
Relaxed and family-friendly, inviting you for a culinary journey
Key Offerings
Enjoy a feast of grilled meats and traditional Brazilian accompaniments, creating a festive and vibrant dining atmosphere.
Reservation
No
Hours vary.
Poseidón
Mexican
Ambiance
Family-friendly with vibrant decorations
Key Offerings
Dive into authentic Mexican offerings featuring zesty flavors, ensuring a fun dining experience for all ages.
Reservation
No
Hours vary.
Chang Thai
Asian
Ambiance
Family-friendly, infusing a sense of tranquility
Key Offerings
Experience aromatic Thai dishes showcasing herbs and spices that create a delightful and engaging atmosphere for all diners.
Reservation
No
Hours vary.

Location

Carretera Chetumal-Puerto Juarez, Riviera Maya, 77710

Explore Riviera Maya

Kantenah Bay

5 minutes walking

Kantenah Bay offers stunning turquoise waters ideal for swimming and relaxation, great for a family day at the beach.

Playa Xpu-ha

10 minutes drive

Playa Xpu-ha features soft sands and clear waters, perfect for sunbathing or beach sports, an excellent family destination.

BioParque Lu'um Balam

10 minutes drive

BioParque Lu'um Balam showcases local wildlife and eco-tour experiences, promoting conservation through engaging activities.

Mayan Underworld

10 minutes drive

Mayan Underworld offers thrilling underwater exploration, ideal for diving enthusiasts wanting to experience unique cenotes.

Snorkeling Tours

10 minutes driving

Snorkeling tours in nearby cenotes provide vibrant underwater experiences with guided options available for all skill levels.

Yoga Sessions

5 minutes walking

Local yoga studios offer serene classes for relaxation seekers, enhancing wellness during your vacation at the resort.

Punta Emilia

1 minute walking

Punta Emilia serves fresh seafood with a beachfront view, known for its grilled fish and tropical cocktails, casual yet inviting.

Sumptuori

2 minutes walking

Sumptuori features delectable Asian cuisine with a vibrant atmosphere, including sushi and teppanyaki options for all tastes.

Rauxa Show

10 minutes drive

Rauxa Show incorporates dinner and live performances, ideal for those seeking engaging entertainment in a captivating setting.

Local Beach Bars

10 minutes drive

Beach bars near the hotel provide a laid-back atmosphere with live music, perfect for enjoying sunsets and casual vibes.

Getting around

City Centre
Riviera Maya 27 min · 11.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 46 min · 18.7 mi
Cozumel (CZM) 72 min · 29.8 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Breakfast

The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

252

Former name

grand palladium colonial resort and spa

Reviews and Ratings

Feedback about Grand Palladium Colonial Resort & Spa from previous guests about their experience

Review score

Based on 2358 verified reviews

8.1 /10

Great

75 %

Recommend

Cleanliness

8.0/10

Comfort

8.1/10

Facilities

8.2/10

Free WiFi

9.1/10

Location

8.3/10

Staff

8.0/10

Value for money

7.7/10

Pros

Fresh fruits

Friendly staff

Clean bathrooms

Great swimming area

Cons

Outdated rooms

Poor food selection

Long check-in

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Questions of the users

About Grand Palladium Colonial Resort & Spa

Are irons available in the hotel rooms for guests to use?

15 November 2024

An iron and ironing board are provided in every room at the resort for guests' convenience.

If I arrive early in the morning, can I start using the resort facilities before my room is ready?

22 December 2024

Yes, guests can check in upon arrival, receive their wristbands, and enjoy the resort's amenities, although rooms are typically ready by 15:00.

Is there a snorkeling option available nearby the resort?

10 January 2025

There is an external company located on the premises that offers snorkeling and fishing services for guests.

Can I continue to use the pools after I check out, while waiting for my transportation?

5 February 2025

Yes, guests are welcome to use the facilities, including the pools, after checking out until their transportation arrives.

Does the all-inclusive package include dining at all the specialty restaurants?

12 March 2025

The all-inclusive plan covers all nine specialty restaurants as well as the buffet options available for breakfast, lunch, and dinner.

Is airport shuttle service available, and how do I arrange it?

21 April 2025

While shuttles are available for booking, they are not included in the room rates. Contact the customer service line for assistance in arranging transportation.

What is the distance from the airport to the resort?

17 May 2025

The resort is approximately 75 kilometers from Cancun International Airport, with transportation options available for guests.

Is there a baby club for toddlers, and what are its operating hours?

30 June 2025

A baby club is available for infants aged 1 to 3 years old, open daily from 09:00 to 21:00, with a break from 13:00 to 14:00.

What is included in the all-inclusive package at the resort?

14 July 2025

The all-inclusive package provides a wide range of amenities including meals, drinks, and access to facilities and entertainment throughout the resort.

Are flights included in the hotel pricing?

26 August 2025

Travelers should note that flight costs are not included in any of the pricing offered for hotel bookings.